{"id":9778,"date":"2023-09-20T14:17:08","date_gmt":"2023-09-20T12:17:08","guid":{"rendered":"https:\/\/makadama.es\/frequently-asked-questions-faq\/"},"modified":"2023-10-05T10:39:02","modified_gmt":"2023-10-05T08:39:02","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t

Frequently Asked Questions (FAQ)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
How can I contact Maka Dama?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

The contact telephone number is 0034 96 538 49 37<\/a>, if you are a customer the email is contact@makadama.es<\/a> and if you are a distributor info@makadama.es<\/a><\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
How much is the shipping cost?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

All our shipments are free for you, if your shipment is within the Iberian Peninsula.<\/p>\n

If your shipment is to the Balearic Islands, the cost is 14\u20ac.<\/p>\n

If your shipment is to the Canary Islands, Ceuta and Melilla, the cost is 19\u20ac.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
How long will it take to receive my order?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

You will receive them within 2 to 7 working days after placing your order.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
Do Maka Dama products come with a guarantee?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

All Maka Dama jewellery is guaranteed for two years from the time of purchase.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
What happens if I want to return a product when I receive it?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

Write to us at contact@makadama.es, all information about exchanges and refunds is available at here<\/a><\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
Where is Maka Dama produced?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

All the jewellery is designed and manufactured in Petrer, Alicante (Spain).<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
What materials are the jewellery made of?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

All jewellery is made of high quality metal alloys, free of nickel and lead, with 18-carat gold plating and rhodium-plated silver.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
Do you want to become a Maka Dama distributor?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

Are you interested in selling our parts? You can contact us by phone 0034 96 538 49 37<\/a> or by email info@makadama.es<\/a>.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
How do I access the private area for Professionals?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

You can access the professional area by clicking here.<\/a><\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
Can I request a custom-made jewellery design?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

If you want to design a custom-made jewel, you can write to us by email contact@makadama.es<\/a> and we will attend to your request in a personalised way.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions (FAQ) How can I contact Maka Dama? The contact telephone number is 0034 96 538 49 37, if you are a customer the email is contact@makadama.es and if you are a distributor info@makadama.es How much is the shipping cost? All our shipments are free for you, if your shipment is within the […]<\/p>\n","protected":false},"author":1,"featured_media":7350,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-9778","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFrequently Asked Questions (FAQ) - Maka Dama<\/title>\n<meta name=\"description\" content=\"Solve all the frequently asked questions about buying jewellery in the Maka Dama online shop. Shipping costs, warranty, etc..\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions (FAQ) - Maka Dama\" \/>\n<meta property=\"og:description\" content=\"Solve all the frequently asked questions about buying jewellery in the Maka Dama online shop. Shipping costs, warranty, etc..\" \/>\n<meta property=\"og:url\" content=\"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Maka Dama\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-05T08:39:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/makadama.es\/wp-content\/uploads\/2023\/08\/makadama_taller_02-min.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"368\" \/>\n\t<meta property=\"og:image:height\" content=\"329\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/frequently-asked-questions-faq\\\/\",\"url\":\"https:\\\/\\\/makadama.es\\\/en\\\/frequently-asked-questions-faq\\\/\",\"name\":\"Frequently Asked Questions (FAQ) - Maka Dama\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/frequently-asked-questions-faq\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/frequently-asked-questions-faq\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/makadama.es\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/makadama_taller_02-min.jpg\",\"datePublished\":\"2023-09-20T12:17:08+00:00\",\"dateModified\":\"2023-10-05T08:39:02+00:00\",\"description\":\"Solve all the frequently asked questions about buying jewellery in the Maka Dama online shop. Shipping costs, warranty, etc..\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/frequently-asked-questions-faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/makadama.es\\\/en\\\/frequently-asked-questions-faq\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/frequently-asked-questions-faq\\\/#primaryimage\",\"url\":\"https:\\\/\\\/makadama.es\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/makadama_taller_02-min.jpg\",\"contentUrl\":\"https:\\\/\\\/makadama.es\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/makadama_taller_02-min.jpg\",\"width\":368,\"height\":329},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/frequently-asked-questions-faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/makadama.es\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions (FAQ)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/makadama.es\\\/en\\\/\",\"name\":\"Maka Dama\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/makadama.es\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/#organization\",\"name\":\"Maka Dama\",\"url\":\"https:\\\/\\\/makadama.es\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/makadama.es\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/cropped-logo-2.png\",\"contentUrl\":\"https:\\\/\\\/makadama.es\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/cropped-logo-2.png\",\"width\":250,\"height\":47,\"caption\":\"Maka Dama\"},\"image\":{\"@id\":\"https:\\\/\\\/makadama.es\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Frequently Asked Questions (FAQ) - Maka Dama","description":"Solve all the frequently asked questions about buying jewellery in the Maka Dama online shop. Shipping costs, warranty, etc..","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/","og_locale":"en_US","og_type":"article","og_title":"Frequently Asked Questions (FAQ) - Maka Dama","og_description":"Solve all the frequently asked questions about buying jewellery in the Maka Dama online shop. Shipping costs, warranty, etc..","og_url":"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/","og_site_name":"Maka Dama","article_modified_time":"2023-10-05T08:39:02+00:00","og_image":[{"width":368,"height":329,"url":"https:\/\/makadama.es\/wp-content\/uploads\/2023\/08\/makadama_taller_02-min.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/","url":"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/","name":"Frequently Asked Questions (FAQ) - Maka Dama","isPartOf":{"@id":"https:\/\/makadama.es\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/#primaryimage"},"image":{"@id":"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/#primaryimage"},"thumbnailUrl":"https:\/\/makadama.es\/wp-content\/uploads\/2023\/08\/makadama_taller_02-min.jpg","datePublished":"2023-09-20T12:17:08+00:00","dateModified":"2023-10-05T08:39:02+00:00","description":"Solve all the frequently asked questions about buying jewellery in the Maka Dama online shop. Shipping costs, warranty, etc..","breadcrumb":{"@id":"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/#primaryimage","url":"https:\/\/makadama.es\/wp-content\/uploads\/2023\/08\/makadama_taller_02-min.jpg","contentUrl":"https:\/\/makadama.es\/wp-content\/uploads\/2023\/08\/makadama_taller_02-min.jpg","width":368,"height":329},{"@type":"BreadcrumbList","@id":"https:\/\/makadama.es\/en\/frequently-asked-questions-faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/makadama.es\/en\/"},{"@type":"ListItem","position":2,"name":"Frequently Asked Questions (FAQ)"}]},{"@type":"WebSite","@id":"https:\/\/makadama.es\/en\/#website","url":"https:\/\/makadama.es\/en\/","name":"Maka Dama","description":"","publisher":{"@id":"https:\/\/makadama.es\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/makadama.es\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/makadama.es\/en\/#organization","name":"Maka Dama","url":"https:\/\/makadama.es\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/makadama.es\/en\/#\/schema\/logo\/image\/","url":"https:\/\/makadama.es\/wp-content\/uploads\/2023\/08\/cropped-logo-2.png","contentUrl":"https:\/\/makadama.es\/wp-content\/uploads\/2023\/08\/cropped-logo-2.png","width":250,"height":47,"caption":"Maka Dama"},"image":{"@id":"https:\/\/makadama.es\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/makadama.es\/en\/wp-json\/wp\/v2\/pages\/9778","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/makadama.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/makadama.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/makadama.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/makadama.es\/en\/wp-json\/wp\/v2\/comments?post=9778"}],"version-history":[{"count":0,"href":"https:\/\/makadama.es\/en\/wp-json\/wp\/v2\/pages\/9778\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/makadama.es\/en\/wp-json\/wp\/v2\/media\/7350"}],"wp:attachment":[{"href":"https:\/\/makadama.es\/en\/wp-json\/wp\/v2\/media?parent=9778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}